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If you still need more help, see the Faqs for technical support, contact information, and more.

Customer Care Center

If you still have any questions, please feel free to email us via support@uspspoststamp.com or directly fill out the form with details, we will get back to you within 8 hours.

FREQUENTLY ASKED QUESTIONS

No. The sales tax law states “Gross receipts from the sale of U.S. Postal Service stamps sold for the purpose of postage are not subject to tax.”

No, all unused U.S. stamps from the first stamp issued in 1847 can be used today to mail letters and packages, even paying for additional services such as tracking and insurance. This means you can save big on shipping costs by using old-fashioned stamps because they are sold in bulk at a discount. All you need to do is make the required rate with stamps.

Yes, you can receive an invoice from our site via email.

If you purchase US stamps from our store, we will notify our warehouse for immediate shipment. You will receive the goods within 3-5 business days after placing your order. And we will upload your shipment tracking number on our website, to provide you with a pleasant shopping experience.

We fully understand that since you have been waiting for a long time, a damaged package or unsatisfactory product is the last thing you want to receive. Don’t worry, we have a clear refund and return policy for you. If there is something wrong with your order, you will have 14 days to return your order and receive a full refund. In addition, we offer a 30-day exchange policy from the date of receipt of the product. There are no other conditions, just fill out the return form here  send us an email with your information. We’ll get back to you within 12 hours.

Having minimum order requirements means we have fewer transactions to process, offer free shipping to all of our customers, and keep our overhead as low as CVS and Costco. This allows us to lower our postage pricing and ultimately keep our prices reasonable for our customers.

Currently, we provide with two payment methods: Paypal and credit/debit card.

As a strategic partner with US Post, the user data of our store is kept absolutely confidential. Your data is our wealth, and will never be exposed.

Normally, our confirmation email will be sent once your payment is complete. If you do not receive your order confirmation, it may have gone into your promotions or spam folder. If you still have any questions, please feel free to contact us at help@uspspoststamp.com. We will get back to you within 8 hours. In the meantime, your order is still in progress and the shipping time will not be affected.

Free. No freight, you only need to pay for the goods at our store, and we can deliver to all areas of America.

Once we receive your payment, your order will proceed immediately. Generally, we will ship within 24 hours and our local logistics team will follow up within 36 hours. It will be delivered within 3-7 days, depending on traffic. Don’t stress, we will try our best to help you get them as soon as possible. If you have any further questions, please feel free to contact us at help@uspspoststamp.com. We will get back to you within 8 hours. 

We fully understand your concern and we have a professional customer service team to help you deal with it. All you need to do is send your information to our email address and we will give you a satisfactory answer within 6 hours. Don’t worry, there is no charge in this case, and we will refund you if you want.

The United States Postal Service (USPS) sold the first permanent stamp on April 12, 2007, for $0.41, and it featured the Liberty Bell. Few people have been keeping them to sell until now. However, there are sellers offering unlimited rolls of 100 permanent stamps for 30 to 50 percent below face value. These were considered fakes by postal inspectors because no one could sell real stamps at such low prices, even if they operated as we do. No philatelist would invest in large rolls of permanent stamps and sell them for less than they would cost to obtain and keep. Most forged permanent stamps are U.S. flag stamps, which cost $0.49 when it first appeared. In other markets, you may see unlimited rolls of permanent stamps selling for far less than $49 per 100 rolls, and these are certainly suspicious. If it sounds too good to be true, it usually isn’t.