Easy Refund & Return

Uspspoststamp.com is committed to providing our customers with the most satisfying shopping experience possible, which we believe will keep them coming back to our online store to buy again. That's why we insist that our store policies should be fair, clear and transparent. Here you will find a list of all our refund and return policies. If you can't find the information you're looking for, please don't hesitate to bring it to our attention! For questions related to refunds and returns, please contact us at help@uspspoststamp.com. We promise this will be the fastest way for us to resolve your request within two hours.

FAQs About Return & Refund

Just send us an email or fill out the form below! As soon as we receive your email, we will process the refund for the order you just placed. You will receive an order refund email from us within 2 hours, which means we have made refund to your card. Usually, it takes 1-3 business days for different banks to process this transaction and then the refund will show up on your bank statement. If you still have any questions, contact us  help@uspspoststamp.com or fill in your order number in the from below. We promise that we will give priority to cases from email contacts.

We fully understand that since you’ve been waiting for a long time, a damaged package or unsatisfactory product is the last thing you want to receive. Don’t worry. We have a clear refund and return policy in place for you. If there is something wrong with your order, you will have 14 days to return your order and receive full funds. There are no additional conditions, just fill out the return form here or send us an email with your information. We will get back to you within 12 hours.

We fully understand your concern about refunds. Once you receive your refund email, the refund will immediately be processed. Please be patient as it will take some time for the bank to process the transaction. We promise that we will never charge customers for orders they have not received at all. The refund will show up on your bank statement in a few days. If you have any questions about the refund, please feel free to contact us and we are willing to follow up.

For most customers, it’s frustrating to find out that shipping costs are too high when they want to return an item. Therefore, we released a new policy on July 1, 2020 where all customers who want to return or exchange an item will receive our postage paid return mailer, allowing customers to send back their order for free. All you need to do is wait for the return mail at home and send it after submitting your return or exchange request to us via email. Once we receive the return email, we will process the refund or send an exchange order. If you have any further questions, please contact us at help@uspspoststamp.com or fill out the form to contact us.

It is understandable that you change your mind about your order. We offer a 30-day exchange policy for your order with no service charge. You can send us an email and offer to exchange your order for another item on our website for the same price. Once your exchange request is granted, we will send a postage paid return email to your order address for the item(s) you wish to exchange. After we receive the return email, we will send you a new item. If you have any further questions, please contact us at help@uspspoststamp.com or by filling out the form below.

We will do our best to ship your order as soon as possible. However, there are always some unpredictable factors in the shipping process. If necessary, we recommend that you purchase at the nearest post office. As for orders placed on our website, if we are unable to deliver your order in the time you expect, we will issue a refund immediately. Contact us at help@uspspoststamp.com, or fill out the form below to send us an email and we will help you with other issues.

Fill out the form for faster refund/return processing

For most customers, it's frustrating to find out that shipping costs are too high when they want to return an item. Therefore, we released a new policy on July 1, 2020 where all customers who want to return or exchange an item will receive our postage paid return mailer, allowing customers to send back their order for free. All you need to do is wait for the return mail at home and send it after submitting your return or exchange request to us via email. Once we receive notification of the return email, we will process the refund or send an exchange order. If you have any further questions, please contact us at help@uspspoststamp.com or fill out the form to contact us.

Refund Form

We fully understand that since you have been waiting for a long time, a damaged package or unsatisfactory product is the last thing you want to receive. If you would like to return an item, we have a clear return policy for you. You will have 14 days to return your order for a full refund. In addition, we offer a 30-day exchange policy from the date we receive your order. The return process will be easy as we will send a postage paid return email directly to your shipping address. All you need to do is send the order back in its original condition and we will take care of the rest. We will refund you as soon as we receive notification of the return email. If you have any further questions, feel free to contact us at help@uspspoststamp.com or fill out the form.

Return Form

For most customers, it's frustrating to find out that shipping costs are too high when they want to return an item. Therefore, we released a new policy on July 1, 2020 where all customers who want to return or exchange an item will receive our postage paid return mailer, allowing customers to send back their order for free. All you need to do is wait for the return mail at home and send it after submitting your return or exchange request to us via email. Once we receive notification of the return email, we will process the refund or send an exchange order. If you have any further questions, please contact us at help@uspspoststamp.com or fill out the form to contact us.

We fully understand that since you have been waiting for a long time, a damaged package or unsatisfactory product is the last thing you want to receive. If you would like to return an item, we have a clear return policy for you. You will have 14 days to return your order for a full refund. In addition, we offer a 30-day exchange policy from the date we receive your order. The return process will be easy as we will send a postage paid return email directly to your shipping address. All you need to do is send the order back in its original condition and we will take care of the rest. We will refund you as soon as we receive notification of the return email. If you have any further questions, feel free to contact us at help@uspspoststamp.com or fill out the form.